Refund policy

Returns, Refunds & Exchanges Policy

Policy Summary

  • Country: United States

  • Returns Period: Within 30 days of delivery

  • Return Method: Return by mail using a tracked postal or courier service

  • Change of Mind: Accepted — customer pays return shipping

  • Exchanges: Accepted — customer pays return shipping

  • Faulty / Incorrect Items: Free replacement, reshipment, or full refund

  • Fees: None — 0.00 USD

  • Refund Processing Time: Within 5 business days after return inspection and approval

  • Currency: USD ($)

  • Return Address:

    veradi.shop

    1343 Martin Ave

    Sheridan, WY 82801

    United States

1. Returns Period

You have 30 days from the date you receive your item to request a return. To be eligible for a return, items must be unused, unworn, unwashed, with all tags attached, and returned in their original packaging along with proof of purchase. If you have any questions regarding eligibility, please contact our support team at veradi@outlook.com or +1 307 346 7880.

2. Change of Mind

If you change your mind about your purchase, you may return the item within 30 days of delivery. Please note that return shipping costs for change-of-mind returns are the responsibility of the customer. For assistance with your return, email veradi@outlook.com or call +1 307 346 7880.

3. Exchanges

We accept exchanges within 30 days of the delivery date, subject to product availability.

  • The item must meet the same conditions outlined for standard returns.

  • The customer is responsible for all return shipping costs associated with the exchange.

  • Once the returned item is received and inspected, we will process and ship the replacement item.

  • If the requested replacement item is unavailable, we will offer a full store refund or a comparable alternative.

To initiate an exchange, please contact us at veradi@outlook.com or +1 307 346 7880.

4. Faulty, Damaged, or Incorrect Items

If your item arrives faulty, damaged, or incorrect, please notify us promptly and include clear photographs of the issue. Once verified, we will arrange a free replacement, reshipment, or a full refund. Any required return shipping costs for faulty or incorrect items are fully covered by veradi.shop.

To report an issue, contact us via veradi@outlook.com or +1 307 346 7880.

5. How to Return an Item

  1. Contact Us: Reach out to our support team at veradi@outlook.com or call +1 307 346 7880 with your order number and the reason for your return.

  2. Receive Return Instructions: Once your return request is reviewed and approved, we will email you a return authorization along with step-by-step instructions.

  3. Package Your Item: Securely package the item in its original packaging, including all accessories, tags, and documentation.

  4. Ship the Return: Drop off your parcel at your chosen postal or courier service using a tracked shipping method, following the guidelines provided in your return authorization email.

  5. Return Costs: All return shipping costs are the responsibility of the customer, except in cases where the item arrived faulty, damaged, or incorrect.

Return Address:

veradi.shop

1343 Martin Ave

Sheridan, WY 82801

United States

6. Refunds

Once your returned item is received and inspected, approved refunds will be issued to your original payment method within 5 business days. Please note that actual refund processing times may vary depending on your banking institution or payment provider.

7. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible via email at veradi@outlook.com or by phone at +1 307 346 7880. If your order has already been dispatched before cancellation can be processed, it may still be returned in accordance with the terms of this policy.

8. Contact Information

For any questions, concerns, or assistance regarding our policies, please reach out to us:

  • Store Name: veradi.shop

  • Business Address: 1343 Martin Ave, Sheridan, WY 82801, United States

  • Email: veradi@outlook.com

  • Phone: +1 307 346 7880

  • Customer Service Hours:

    • Monday – Friday: 9:00 AM – 5:30 PM

    • Saturday – Sunday: 10:00 AM – 3:00 PM

      (We aim to respond to all inquiries within 24 business hours.)